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Remind of fraud prevention
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1. Dear Gaabor users, please do not believe that the Gaabor customer service staff will contact you for money transactions such as remittance and transfer to avoid economic losses;

2. Please check whether the product is the one you ordered after receiving it. Please reject the product if is not the one you purchased.

Special reminder. All activities shall refer to the local shops to beware of being deceived.


Product warranty issues (warranty time, warranty scope, how to guarantee)
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Gaabor is dedicated to your service, we are committed to 365 days after-sales guarantee and a three-year warranty on the main core accessories. We offer a worry-free after-sales guarantee, quality escort and worry-free shopping. Specific warranty services are provided in accordance with local shop rules to meet consumer rights.

Product use and maintenance
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1. Before cleaning any product of Gaabor, please cut off the power supply and unplug it; wait for the product to cool down completely before proceeding with cleaning.

2. If there is oil stains in the product, wipe it with the soft damp fabric soaked in a neutral detergent.

3. With the neutral detergent, clean the use accessories in the product.

4. Do not wash the product in water or any other liquid to avoid electric shock or malfunction.

5. After cleaning this product, store the product in a cool and dry place after it has dried.


The air fryer smells of plastic
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1. This is normal since the product surface is made of PP/ABS, which may smells like plastic after being heated;

2. Please run the product under no load for 5-10 minutes for the first use to give out the smell inside the components and parts.


The electric rice cooker does not work
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1. Check whether the power line is connected;

2. Check whether a power outage occurs to the house;

3. Check whether the rice cooker is started by selecting the function keys.


After-sales service for customers
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As a German brand,Gaabor sells well all over the world and has strict control over the quality of its products.

Please check whether the package is damaged, whether any accessory is missing and whether the product can be used after receiving it. If there is any product problem or if any accessory is missing, please contact Gaabor flagship store via the online shopping platform or send emails to the official email account.


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service@gaabor-global.com